Terms & Conditions

Terms & Conditions

Effective Date: July 22, 2026 Welcome to Jackson Auto Transports. These Terms & Conditions govern your use of our website and the vehicle transportation services we provide. By accessing our website, requesting a quote, or booking our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

Acceptance of Terms

By using our website or engaging Jackson Auto Transports for vehicle shipping services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy.

Our Services

Jackson Auto Transports provides professional vehicle transportation solutions, including:
  • Door-to-Door Auto Transport
  • Open Auto Transport
  • Enclosed Auto Transport
  • State-to-State Car Shipping
Service availability may vary depending on location, carrier availability, weather conditions, road closures, and other operational factors.

Quote Accuracy

Quotes provided through our website, email, or telephone are estimates based on the information supplied by the customer. Final pricing may change if:
  • Vehicle information is incorrect
  • Pickup or delivery locations change
  • Vehicle dimensions or condition differ from those originally provided
  • Expedited shipping is requested
  • Market conditions or fuel costs significantly change
Customers will be notified of any pricing adjustments before shipment is confirmed.

Booking Confirmation

A shipment is not considered scheduled until:
  • Required customer information has been received
  • Pricing has been accepted
  • Scheduling has been confirmed
  • Carrier availability has been secured
Jackson Auto Transports reserves the right to decline any shipment at its discretion.

Customer Responsibilities

Customers agree to:
  • Provide accurate shipping information
  • Remove all personal belongings from the vehicle before pickup
  • Ensure the vehicle is in operable condition unless non-running transport has been arranged
  • Maintain no more than one-quarter tank of fuel
  • Disable alarms before transport
  • Provide keys necessary for loading and unloading
  • Be available, or designate an authorized representative, during pickup and delivery inspections
Failure to meet these responsibilities may result in delays or additional charges.

Pickup and Delivery

Pickup and delivery dates are estimated and cannot be guaranteed. Shipping schedules may be affected by:
  • Weather conditions
  • Traffic
  • Mechanical issues
  • Road restrictions
  • Carrier scheduling
  • Natural disasters
  • Other circumstances beyond our control
Jackson Auto Transports is not responsible for delays caused by these events.

Vehicle Inspection

A vehicle inspection will be completed at both pickup and delivery. Customers should carefully inspect the vehicle before signing the Bill of Lading. Any visible transport-related damage should be documented immediately and reported to the carrier before accepting delivery.

Payments

Payment terms will be explained during the booking process. Depending on the shipment, payment may be required:
  • Before scheduling
  • At pickup
  • Upon delivery
Accepted payment methods may include major credit cards, debit cards, bank transfers, or other approved payment options.

Cancellations

Customers wishing to cancel a shipment should notify Jackson Auto Transports as soon as possible. Cancellation fees may apply if:
  • A carrier has already been assigned
  • Pickup has been scheduled
  • Transportation has already begun
Refund eligibility will depend on the stage of the booking process and applicable agreements.

Limitation of Liability

While Jackson Auto Transports works with licensed and insured carriers and takes reasonable care throughout the shipping process, we are not responsible for losses or damages resulting from:
  • Severe weather
  • Natural disasters
  • Road hazards
  • Mechanical failures
  • Acts of government
  • Delays beyond our reasonable control
  • Customer-provided inaccurate information
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

Website Use

By using our website, you agree not to:
  • Violate any applicable laws or regulations
  • Attempt unauthorized access to website systems
  • Distribute malicious software or harmful code
  • Copy, reproduce, or misuse website content without written permission
  • Interfere with the operation or security of the website
We reserve the right to restrict access to users who violate these Terms.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of Jackson Auto Transports unless otherwise stated. No material may be copied, reproduced, distributed, or used without prior written permission.

Third-Party Links

Our website may include links to external websites for informational purposes. Jackson Auto Transports is not responsible for the content, policies, or practices of third-party websites and encourages users to review their terms and privacy policies before interacting with those sites.

Changes to These Terms

We may update these Terms & Conditions at any time to reflect changes in our services, legal requirements, or business practices. Revisions become effective once posted on this page. Continued use of our website or services after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Mississippi and the United States, without regard to conflict of law principles.